More questions? Call us : 207-781-5540
FAQ's
Do I need to see a doctor first?
Not necessarily. Due to the fact that each insurance company has its own rules and requirements for payment, this office does require you to have a referral from a physician if you plan to use your health insurance. How you obtain this referral is at the discretion of your physician. Some physicians will gladly submit a referral after a short phone call or portal message, while other physicians may want to see you in person. We do offer a cash-based treatment option if you would like to bypass insurance.
What can I expect during my first visit?
Upon your arrival you will be asked to fill out a few forms. Please arrive 10 minutes early to complete this process. For your convenience, these forms may be downloaded from our Patient Forms page and completed prior to your arrival. After the paperwork is completed, you will meet with one of our therapists for a comprehensive evaluation. If time permits you will then receive treatment for your condition. Please allow approximately 1 hour for the first visit. Subsequent visits are generally 45 minutes to 1 hour (depending on your condition).
What should I bring with me to my first appointment?
At your first visit you will be asked to provide a copy of your insurance information, your doctor's referral (if required) and reports from any diagnostic tests you may have received (X-ray, MRI, EMG, CT scan, etc).
What should I wear?
Proper attire is essential in order to receive optimum treatment. The clothing you wear or bring should be suitable for exercise and allow access to the body area being treated. We have tops and shorts you may borrow for your convenience.
What will a treatment be like?
Because no two people and no two conditions are the same, we cannot say what your treatment will consist of until you are evaluated. Generally, visits are comprised of a combination of manual or hands-on treatment; therapeutic exercise; and modality such as moist heat, ultrasound, or electrical stimulation.
What if I need to cancel an appointment?
As a courtesy to our staff and your fellow patients, we kindly request that everyone arrive promptly for their visit. Showing up late for an appointment may result in an abbreviated or canceled treatment session. In the event you must cancel or change you appointment, 24 hours advanced notice is kindly requested. You will be charged $50 if you cancel or don't show on the day of your appointment.
How many treatments will I need?
This varies greatly with diagnosis, the severity of your condition, medical history, general health, and adherence to your home exercise program. You and your physical therapist will usually discuss this during your first appointment.
What will my insurance cover and how much do I have to pay?
There are many different insurance plans and policies on the market today. Please call your insurance company with any questions you may have regarding your physical therapy coverage. If you require further assistance, please call our office and our staff will assist you in verifying your coverage and navigating the insurance system.
Get back to active, healthy and pain-free living by scheduling an
appointment with us: 207.781.5540
www.cascobaypt.com
Casco Bay Physical Therapy